Multi-Factor Authentication (MFA)

Written By: iSIMS Support

Last updated: September 23, 2025

Multi-Factor Authentication (MFA)

Importance of Multi-Factor Authentication

Multi-Factor Authentication (MFA) adds an extra layer of security to your iSIMS account. Instead of relying only on a username and password, MFA requires an additional verification method such as a one-time code. This greatly reduces the risk of unauthorized access even if a password is compromised.

Enabling MFA helps to:

• Protect sensitive student and staff data.

• Prevent unauthorized access to financial, academic, and administrative records.

• Strengthen overall institutional security compliance.

• Provide peace of mind by ensuring only verified users can log in.

Enabling Multi-Factor Authentication

To enable MFA in iSIMS:

1. Go to Administration → System Settings.

2. Click the System Settings tab.

3. Locate the setting for Multi-Factor Authentication (MFA).

4. Select Enable MFA.

5. Save your changes.

Once enabled:

• Users will be prompted to set up MFA the next time they log in.

• Each user can choose from the following authentication options:

  1. Email verification – a one-time code will be sent to the user’s registered email.

  2. Google Authenticator app – the user scans a QR code and uses the app to generate verification codes.

  3. Microsoft Authenticator app – similar setup as Google Authenticator, providing app-based verification codes.

?? Note: Only system administrators with the required permissions can enable or disable MFA.