Adding an Email Address (First-Time Login)

Written By: iSIMS Support

Last updated: September 23, 2025

Adding an Email Address (First-Time Login)

When a student logs in to iSIMS for the first time, the system verifies that an email address is linked to their account. An email address is required for important system features, such as:

• Password resets

• Multi-Factor Authentication (MFA)

• Receiving official notifications and updates

If no email is found, the following message will appear:

Enhanced Message:

?? An email address is required before you can continue. Please add a valid email address to your account. This ensures you can receive important notifications and securely reset your password if needed.

How to Add Your Email Address

1. On the prompt screen, enter a valid personal email address (e.g., Gmail, Outlook, Yahoo).

2. Double-check that the email address is typed correctly.

3. Click Continue.

4. An email with a verification code will be sent to the address you entered.

5. Check your inbox (and spam/junk folder if necessary) for the email.

6. Enter the verification code in the system prompt to confirm ownership of the email address.

7. Once verified, your email address will be saved to the system, and you will be allowed to proceed with your login.

Notes

• Use an email address that you check regularly.

• Avoid using a temporary or shared email address.

• Your verified email address will be required for MFA setup and official student communication.

If you encounter issues with receiving or entering the verification code, contact the Student Services Office for assistance.